Monitoring & Internal Controls
Rigorous Security. Trusted Compliance.
At Cimplifi, data security and integrity are non-negotiable. Our cohesive and comprehensive security programme is designed to protect client data at every stage, backed by extensive internal controls and continuous monitoring.
We operate within a robust framework of platforms, procedures, and processes—all governed by our Information Security Management System (ISMS) and certified under ISO 27001:2013/17. This internationally recognised standard ensures that our protocols are not only thorough but also regularly audited and refined to meet evolving threats and compliance requirements.
Our commitment to security is proactive, not reactive—delivering confidence, resilience, and peace of mind to every client engagement.
Complete Authentication & Administrative Control
CI Login provides secure, streamlined access to our ecosystem, giving clients full control over authentication and user management. Powered by Okta, it ensures enterprise-grade security with robust authentication, authorisation, and monitoring.
We support Single Sign-On (SSO) via SAML or OpenID Connect for seamless platform access, while maintaining strict identity governance. Client admins benefit from full visibility over user lifecycle, audit logs, access tracking, and custom configurations including IP restrictions. Together, CI Login and Okta deliver a scalable, secure, and customisable identity solution—empowering clients to manage their environment with confidence.
Okta’s next-generation security features are continuously evolving to meet modern demands, including:
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Adaptive 2 factor
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GeoIP filtering
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Impossible travel detection
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User and device behavioral analysis
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Unauthorized VPN detection
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Automated threat blacklisting
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Authentication attempt analysis and hunting
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Exhaustive logging
Intrusion detection, incident response, and vulnerability management.
Our commitment to data protection goes beyond standard protocols. We employ the highest level of security software and continuously deploy new tools to stay ahead of evolving threats. Our policy is rooted in proactive defence, rapid response, and continuous improvement. We partner with leading technology providers to deliver advanced solutions that address today’s most complex security challenges, including:
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Intrusion detection
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Incident response and insurance
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Threat hunting
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OWASP top 10 scanning & mitigation
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DDoS mitigation
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Penetration testing
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Network and application firewall
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Vulnerability mitigation and scanning, detection, and remediation
Intelligent log aggregation, monitoring & alerting.
We maintain a robust and redundant suite of logging, monitoring, and alerting systems that aggregate events and performance metrics across our entire infrastructure. These systems are designed not only for visibility—but for action.
We apply custom thresholds and intelligent algorithms to surface critical performance and security alerts in real time, enabling rapid response and continuous optimisation. Our monitoring framework ensures that anomalies, spikes, and potential threats are immediately escalated to our security and operations teams.
Security Awareness, Training & Compliance
At Cimplifi, we believe that people are the first line of defence. That’s why every team member undergoes rigorous onboarding and annual training through our comprehensive Security Awareness Programme, powered by KnowBe4—a global leader in security education and behavioural risk management.
This programme enables us to continuously update and reinforce our Employee Conduct Policies, to ensure ongoing compliance with internal standards and external regulations, to test and measure awareness through simulated phishing campaigns and behavioural analytics and to adapt training content to reflect emerging threats and evolving best practices
By embedding security awareness into our culture, we empower every employee to play an active role in protecting client data and maintaining operational integrity.
Business Continuity, Performance & Capacity Planning
At Cimplifi, we’ve engineered an enterprise-grade environment capable of hosting multiple petabytes of data—ensuring scalability, resilience, and performance at every level. Our infrastructure is designed to support high-volume legal workflows without compromise.
Our primary Tier IV data centre is backed by a hot failover system, providing real-time replication of all data. In the event of a disruption, this ensures minimal—if any—data loss, and rapid recovery with uninterrupted service.
We deploy redundant, high-efficiency drive arrays across SAS, pure SSD, and Extreme IO technologies. Data is intelligently migrated across these tiers based on demand, optimising speed, storage efficiency, and system responsiveness.
Cimplifi infrastructure is built not just to support today’s demands—but to anticipate tomorrow’s.
